Ombudsman
If, after concluding our customer complaints procedure, you do not receive a response within 28 working days or you are not satisfied with the response given, you may contact the Office of the Ombudsman.
The details are as follows:
Office of the Ombudsman
18 Lower Leeson Street
Dublin 2, D02 W773
Telephone:01 639 5600
E-mail: info@ombudsman.ie
Website:www.ombudsman.ie
The Office of the Ombudsman is open between 9.15 am and 5.00 pm, Monday to Friday excluding Public Holidays.