Ombudsman
If, after concluding our customer complaints procedure, you do not receive a response within 28 working days or you are not satisfied with the response given, you may contact the Office of the Ombudsman.
The details are as follows:
Office of the Ombudsman
6 Earlsfort Terrace,
Dublin 2, D02 W773
Telephone:+353 1 639 5600
E-mail: complaints@ombudsman.ie
Website: www.ombudsman.ie
Twitter: @OfficeOmbudsman
The Office of the Ombudsman is open between 9.15 am and 5.00 pm, Monday to Friday excluding Public Holidays.